Refund/Return Policy

Thank you for making use of WePay4Cars.

Please read this policy carefully. This is the Return and Refund Policy of WePay4Cars.

Your refund will be given against the original payment card as specified on your proof of purchase (your online tax invoice). Please note that we cannot make cash refunds for items purchased online.

Digital products- Seller refund policy

We issue refunds for digital products within 7 days of the original purchase of the product. Due to the subjective nature of vehicle description interpretations from both Seller and Buyer, refunds are only applicable in the instances relating to experiences of issues receiving or downloading our products.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Digital products- Buyer refund policy

WePay4Cars is seen to be a conduit between the Seller and Buyer(dealer). Buyer’s enter into a subscription in order to engage with Sellers on WePay4Cars. Dealers are not allowed to sell vehicles through this platform.

WePay4Cars will provide a full refund of the subscription fee back to the Buyer within 7 days of the original subscription purchase. We recommend contacting us for assistance if you experience any issues.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting this page on our website: www.wepay4cars.co.za/contact-us

We do not own any of the vehicles and you need to ensure that the dealer is legitimate.

WePay4Cars is a platform that puts private sellers and vehicle dealerships (buyers) together.. We offer you a chance to rate the dealer who you interact with you can see other peoples rankings of that dealer. We also allow dealers to rate the seller. We rely on this feedback to improve quality and transparency.

This allows you to judge the quality of the offer. However, we cannot assure you of the dealer charisma or quality of interaction or customer experience, all we can do is say that if there is a serious violation we will remove the dealer.

We also insist that this is a platform for private sellers and we do not allow dealers to load cars on this platform - so if you are a dealer, please report sellers who are fake.

WePay4Cars insists that Dealerships cannot sell vehicles through this platform and Dealers are only allowed to buy vehicles. Please report any dealers who try to sell vehicles through this platform.